Is your device protected against the unexpected?

Go above and beyond your factory warranty and enjoy the peace of mind that HP Care Pack gives you

hero-image

Program Benefits

Aliquam a augue suscipit, luctus neque purus ipsum neque at dolor primis libero tempus, blandit and cursus varius magna tempus a dolor

Up to 24 months EMI

Repay the cost of your purchase at your convenience over a tenor of 3, 6, 9, 12, 18 or 24 months.

3 Year Warranty

Extended Warranty covers all the defects and malfunctions as covered in a standard manufacturer's warranty.

3 year Accidental Damage Protection

Accidental Damage Protection (ADP) offers protection against unforeseen and unintentional events that cause physical damage to your equipment.

HP Smart Friend

HP SmartFriend Service helps you solve a wide range of technical issues that may arise with your HP PCs and tablets.

3 Year Security (MacAfee)

All-in-one protection for your personal info and privacy, so you can enjoy life online. Includes premium antivirus, safe browsing, identity monitoring, and VPN.

100% HP Parts

HP site for genuine HP parts and Compaq parts. Search through thousands of replacement parts for HP printers, and HP and Compaq computers.

content-image

Low Monthly Payments

Simply choose to pay with three flexible payment options:
  • 6 months Financing

  • 12 months Financing

  • 24 months Financing

Check Your Egilibity

HP Care coverage

Best of HP Care services for 3 years
  • Onsite warranty support

  • Accidental Damage Protection from electrical surges, accidental drops & iquid spills

  • McAfee Internet Security

Check Your Egilibity
content-image
content-image

How to Register for the offer?

Visit your nearest HP World store

Purchase your HP laptop and pay upfront or select 6,12 or 24 months credit card finance.

Click on Register Now to sign-up and pay enrollment fee for availing total 3 Years HP Care Coverage

Check Your Egilibity

How it works: 4 easy steps

Purchase

Purchase online and receive an email with your registered HP Care Pack contract and all the information you need

Call

In case of a device failure, call the HP Technical Support number facilitated in your contract so they can remotely fix your issue

Pick Up and Repair

If it is a hardware issue, the technical agent will arrange a free pick-up of your device, date and address of your choice.

Return

Your device will be repaired by HP official technicians and return to you within the next 10-15 business days.

Check Your Egilibity
content-image
FAQs

Frequently Asked Questions

If you purchase an HP Care Pack during the warranty period, then HP Care Pack will upgrade your warranty coverage by providing you extra services such as free technical phone support to remotely troubleshoot any issue, free pick up of your device for repair, free repair or replacement and, finally, free return service. Once your standard warranty expires, HP Care Pack will also extend your warranty coverage for the time remaining of your HP Care Pack.

You will receive a confirmation email after you purchase an HP Care Pack with all the information you need in case of your product has a defect or malfunction.

HP Care Pack purchased during the warranty period: Coverage begins on the day your factory warranty expires. For example, you install your HP product on 1/1/2019 and purchase a +1 year HP Care Pack on 15/1/2019, the coverage period will be 1/1/2020 through 31/12/2020. This is based on a factory warranty of 1 year. Please note that factory warranty varies per country. If you are unsure about your factory warranty, please look up if your device is in warranty: https://support.hp.com/gb-en/checkwarranty

HP Care Pack purchased after your warranty has expired: Coverage begins on the day you purchase your HP Care Pack. For example if your factory warranty expires on 31/12/2019 and you purchase a one year Post Warranty Care Pack on 31/4/2020, your new HP Care Pack extension will be valid from 31/4/2020 through 31/4/2021.

  • Peace of Mind: You get immediate access to extra coverage services beyond those offered by your factory warranty. Also, by investing in HP Care Pack now you can forget about unexpected costs in the future once your factory warranty expires.

  • No unexpected costs: HP replacements and repairs of physical parts can be expensive if you are out of warranty. For example, a hard drive failure – while rare- can cost in some cases close to half of the price of your device.

  • It is easy!: Purchase online and you will not need to register your HP Care Pack; HP does it for you. You will receive a confirmation email after you purchase an HP Care Pack with all the information you need in case of a device failure.

  • No hassle: If you have a problem with your device, just call HP’s Technical Support Centre, share your HP Care Pack number with the technician and get instant issue troubleshooting or arrange for a repair service if necessary, including pick up and return of your device at no additional costs - shipping included!

HP Care Pack covers:

  • Telephone troubleshooting & diagnosis by certified, experienced HP technical agents.

  • Support for software bundled with the HP product at the time of delivery, including installation & set-up and configuration, error messages and isolating software usage problems.

  • In case of product failure due to hardware malfunction or other product defects, HP Care Pack services provide product pick-up and return to the address of your choice, including transportation and labor.

You can check the HP Care Pack terms & conditions here for United Kingdom and here for Ireland.

HP Care Pack support services do not cover any damage or failure caused by:

  • Failure or functional limitations of any non-HP software or product impacting systems receiving HP Care Pack support service.

  • Modifications or improper system maintenance or calibration not performed by HP or authorized by HP.

  • Abuse, neglect, accident, fire or water damage, electrical disturbances, transportation by anyone other than HP or any causes beyond HP’s control.

  • Malware (e.g. Virus, worm, etc.) not introduced by HP.

  • Damages caused by non HP genuine inks

You can check the HP Care Pack terms & conditions for United Kingdom here and for Ireland here.

Have more questions? Ask your question here

What Our Clients Say

Repaired my laptop in one day and shipped it the next. Impressive and fast service!tempor sapien gravida donec

Vijay Sharma

IT Employee, Gurgram

Customer service is great. They are very friendly, great techs. And best of all everything was done fairly quickly. I recommend this Services Center.

Kuldeep Chauhan

Marketing Manager, Ghaziabad

Staff always friendly and knowledgeable on whatever customers bring through the door. Reasonable rates too, as well as great service.

Rajkumar Pal

Customer, Noida

Great service...computer was fixed the next day...staff was great and very knowledgable. Will definitely visit again for my computing needs!

Sherly Nelson

HR, SYS SOFTECH, New Delhi